LightBurn Software - License Key
▸Shipping Countries
We provide free and fast shipping service by air freight to all countries over the world.
▸Shipping Time
Usually the shipment will start within 24-48 hours after your payment except for unexpected circumstances (e.g. out of stock, we will get in touch with you immediately). We will update you with the shipping status via email in the first place. You are also free to contact us via service@em-smart.com for your order’s latest status.
▸ETA (Estimated Time of Arrival)
Delivery time depends on your chosen shipping method and various factors like holidays, shipping schedules, and your location. Estimated delivery time is typically 5-14 business days. If any issues arise during the shipping process, we will handle and take responsibility for them.
▸Tracking Order
You may track your parcel via this site (https://www.17track.net/en/). You may also get the shipping information from the email sent by our customer service.
▸Customs Duties
This will be completely subject to the policy of the local customs of your country. If the customs duties apply, it will be the responsibility of the buyer. However, to avoid the duty, we also provide DDP (Delivered Duty Paid) shipping option at the check-out page for our customers, so that you won't have any duty worries.
How to get my license key?
Once the payment is successful, we will send the license key to your email within 8 hours. You pay once, the software will work forever as long as you have your license key.
How many computers can I use it on?
The license lets you use the software on up to two computers at once, they don't have to use the same operating system, and a license can be easily moved if you get a new computer. If you need to use 3 computers, we'll happily update your license to allow it, for free - just email service@em-smart.com with your license key and ask for a 3rd seat. If you need more seats or a floating license setup, we can do that too - contact us for pricing and details.
Does the license expire?
The license key has an expiry date - a year from when you first activate it. When it expires, it's still valid, you just don't get updates anymore. If you download a version of the software released after your license expires, it won't work, but any version released before the key expired will continue to work.
How much is it to renew?
If you choose to renew your license to receive another year of software updates, the price is $30. Renewing your license will add a year of updates from today. If you renew before your license expires, we'll add an extra two months.
Which version do I need?
Galvo controllers: Galvo lasers, also commonly called fiber lasers, use a fixed scanning head mounted to an arm, and project the beam from above. They are used for high-speed marking or engraving, and may have a fiber laser source for metals, or a CO2 laser source for marking woods. LightBurn currently supports fiber and CO2 galvo systems running EzCad2 or EzCad2 Lite software, connected with a USB cable.
G-Code controllers: Commonly used in 3D printers, home-built CNC machines and kit-style or DIY lasers, g-code controllers use a text based command format called g-code, and are often open source hardware and firmware, like GRBL, Smoothieware, or Marlin. They are usually a bare board, and often used in open-frame diode lasers like the Ortur, XTool D1, AtomStack, TwoTrees, NEJE Master, EleksMaker and FoxAlien, as well as XCarve, Shapeoko, or 3018 CNC machines. They are also often used as replacements for the stock controller in the common K40 laser. (Please note that LightBurn does not support the M2 Nano controller that comes stock in most K40 lasers). Below are a couple of common GCode controllers - The Cohesion3D LaserBoard is on the left, and the EleksMaker ManaSE controller is on the right. Common g-code controllers include Cohesion 3D Mini and Cohesion3D Laserboard, Smoothieboard, or any board running GRBL or Marlin firmware.
DSP controllers: Common in more industrial-grade machines, these use proprietary hardware, firmware, and software. They are usually enclosed in a plastic case, and often have a separate LCD display panel with buttons to control the machine. If your machine is a CO2 laser in a metal case and has an LCD display, chances are you need the DSP version, which currently supports controllers from Ruida, Trocen, and TopWisdom. The DSP version of LightBurn also supports all the devices supported by the GCode license, so if you have both, you only need the DSP license. Below are a couple of common DSP controllers. The Ruida 6442 is on the left, and the Trocen AWC 708c is on the right. Companies that use DSP controllers supported by LightBurn include Aeon, Thunder, Boss, AP Lazer, and Laguna Tools, and many more.
